ð 1. About This Policy
This Privacy Policy explains how Taani Industries Pvt. Ltd. ("Taani", "we", "our", or "us") collects, uses, stores, and protects personal information provided by visitors to our website taanifashion.com and through other business communication channels including email, WhatsApp, and telephone.
By using our website or contacting us through any channel, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully.
ð¢ 2. Who We Are
Sales Office: IX/6272, Main Mukherjee Gali, Gandhi Nagar, Delhi â 110031
Factory: Site 4, Sahibabad, Ghaziabad, Uttar Pradesh
Email: gaurav@taaniwears.com
Phone / WhatsApp: +91 97181 91791
Website: taanifashion.com
We are a GST-registered company incorporated under the Companies Act of India, engaged in the manufacture and wholesale supply of denim jeans and related garments.
ð¥ 3. Information We Collect
We collect information only when you voluntarily provide it to us, primarily through our website enquiry form, WhatsApp messages, email, or telephone calls. The types of information we may collect include:
- Contact Information: Your name, email address, phone number, and WhatsApp number.
- Business Information: Your company name, shop name, business location, and the nature of your business (e.g., retailer, wholesaler, boutique owner).
- Order Enquiry Details: Product categories of interest, approximate quantities, specific design or wash requirements, and delivery timelines.
- Communication Records: Records of enquiries, order discussions, and correspondence we exchange with you over email, WhatsApp, or phone.
- Website Usage Data: We may collect standard technical data such as your IP address, browser type, and pages visited through basic web server logs. We do not use any third-party tracking or analytics cookies at this time.
ð¯ 4. How We Use Your Information
We use the information you provide solely for legitimate business purposes, including:
- Responding to your product enquiries and providing quotations.
- Processing and fulfilling orders that you place with us.
- Communicating with you about your orders, samples, or business requirements.
- Sending you relevant updates about new product launches, seasonal collections, or special offers â only if you have expressed interest or are an existing client. You may opt out of such communications at any time.
- Maintaining business records as required under applicable Indian law, including GST regulations.
- Improving our website and the quality of our customer service.
We do not use your personal information for automated decision-making or profiling.
ð 5. How We Protect Your Information
We take reasonable precautions to protect the personal information you share with us. These include:
- Limiting access to your information to only those employees and partners who need it to serve your enquiry or order.
- Using secure, reputable third-party communication platforms (such as Gmail and WhatsApp) that employ industry-standard encryption.
- Not storing sensitive payment information on our website â all payment transactions are handled directly through bank transfers (NEFT/RTGS/UPI).
Please note that no method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.
ð¤ 6. Sharing of Information
We do not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your information in the following limited circumstances:
- Logistics Partners: Your name, address, and phone number may be shared with our logistics and courier partners solely for the purpose of delivering your order.
- Legal Compliance: We may disclose your information if required to do so by law, a court order, or a government authority under Indian law.
- Business Transfers: In the unlikely event of a merger, acquisition, or sale of our business, your information may be transferred to the successor entity, subject to the same privacy protections.
All third parties with whom we share information are required to handle it responsibly and in accordance with applicable law.
â³ 7. Data Retention
We retain your personal information for as long as is necessary to fulfil the purpose for which it was collected, and to comply with our legal and regulatory obligations under Indian law (including GST record-keeping requirements, which mandate retention of records for a minimum of 6 years).
If you would like us to delete your information from our records, please contact us at gaurav@taaniwears.com and we will do so, subject to any legal obligations that require us to retain certain records.
ð 8. Third-Party Links
Our website may contain links to third-party websites such as Google Maps and WhatsApp. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.
ð¤ 9. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your personal information, subject to legal retention requirements.
- Withdraw consent for marketing communications at any time by informing us via email or WhatsApp.
To exercise any of these rights, please contact us at gaurav@taaniwears.com or call us at +91 97181 91791. We will respond to all requests within 15 business days.
ðª 10. Cookies
Our website currently does not use tracking cookies or third-party analytics tools. Basic server logs may capture standard access data (IP address, page requested, browser type) for security and operational purposes. This data is not used to identify individual users personally.
If we introduce cookies in the future, we will update this policy and seek your consent as required by applicable law.
ð¶ 11. Children's Privacy
Our website is a business-to-business (B2B) platform intended for wholesale buyers, retailers, and distributors. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information through our website, please contact us immediately and we will delete it.
ð 12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our business practices or legal obligations. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
Continued use of our website or services after any changes constitutes your acceptance of the revised policy.
ð 13. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out to us:
Sales Office: IX/6272, Main Mukherjee Gali, Gandhi Nagar, Delhi â 110031
ð§ Email: gaurav@taaniwears.com
ð Phone / WhatsApp: +91 97181 91791
ð Website: taanifashion.com
We are committed to resolving any concerns you may have in a fair and timely manner.